What is An External Hotline?

The Company has outsourced the running of a whistleblowing hotline to an outside law firm in order to protect the informer's identity. Run separately from the Cyber Audit channel, the external hotline guarantees anonymity by consulting external lawyers on the below issues.

Go to External Hot-line

Types of Misconduct

  • Unauthorized use/provision of customer information
  • Receiving money & other valuables, improper gains
  • Providing inappropriate gifts/entertainment
  • Granting unfair benefits
  • Cartels
  • Embezzlement or misappropriation
  • Sexual harassment
  • Financial transactions between employees
  • Hacking or other illegal activities on company systems
  • Giving improper instructions
  • Unfair business practices in general
  • Acts damaging the interests of the company
  • Any other violations of the law
  • Illegal activities or misconduct by the company's suppliers

More About External Hotline

  • Anonymity and confidentiality guaranteed

    From receiving the report to carrying out the investigation, the external law firm takes care of the entire process, ensuring complete confidentiality. Anyone can file a report without concerns of his/her identity being disclosed.

  • Handled by dedicated lawyers

    Dedicated lawyers at external law firms directly handle the whole process from initial receipt of the complaint to conducting investigations. Can ensure expert and objective handling of complaints.

  • Informing the results and giving compensation

    The results of the investigation are notified to the person making the complaint within a short period of time. Compensation may be given depending on the results of the Compensation Review Committee. The compensation money is also paid through the law firm, ensuring absolute anonymity.

Whistleblowing Channels

Aside from the official homepage, you can make reports via the below channels.

  • Tel

    02-1670-7030

  • Fax

    02–6237-6236

  • E-Mail

    hyundaicard@hmcom.co.kr

  • Address

    Dedicated laywer for hotlines, 12 Floor,
    Seocho Giwell Tower, Seochodaero 356, Seocho-gu, Seoul